Last Updated: [Insert Date]
At Outlet Swim Goggles Pro Store (“we”, “us”, or “our”), we are committed to protecting the privacy of our customers – competitive swimmers, swim teams, aquatic enthusiasts, and swim parents worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.swimgogglespro.com.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase.
- Order Information: Details about the swim gear you purchase (goggles, swimwear, equipment) and preferences.
- Technical Data: IP address, browser type, device information, and website usage data through cookies.
- Communication Data: Records of your communications with our customer service team.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders for performance swim gear
- Provide customer support for swim teams and individual swimmers
- Improve our range of chlorine-resistant swimwear and accessories
- Send order confirmations and shipping notifications
- Prevent fraud and enhance payment security
- Analyze website usage to better serve our aquatic community
- Comply with legal obligations
3. Data Sharing and Disclosure
We may share your information with:
- Payment Processors: To securely process transactions (Visa, MasterCard, PayPal, JCB)
- Shipping Providers: To deliver your swim gear worldwide (excluding some remote areas)
- Service Providers: Companies that help with website operations, analytics, and marketing
- Legal Authorities: When required by law or to protect our rights
We never sell your personal information to third parties.
4. Data Storage and Security
Your data security is as important to us as the quality of our competition swimwear:
- All data is stored on secure servers with 256-bit SSL encryption (bank-level security)
- Payment information is processed through PCI-DSS compliant systems
- We implement tokenization to protect card details
- Regular security audits are conducted to maintain protection
While we implement these measures, no electronic transmission or storage is 100% secure.
5. Your Rights
As our valued customer, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
Like the anti-fog coating on our goggles, we use cookies to enhance your experience:
- Essential Cookies: Necessary for website functionality and checkout process
- Analytics Cookies: Help us understand how swimmers use our site
- Preference Cookies: Remember your settings for faster repeat purchases
You can manage cookie preferences through your browser settings.
7. International Data Transfers
As we serve customers globally (excluding some remote areas), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.
8. Children’s Privacy
While we sell junior swim gear, our website is not directed at children under 13. We don’t knowingly collect personal information from children without parental consent.
9. Changes to This Policy
We may update this policy as our business evolves.
10. Contact Us
For any privacy-related questions or concerns, please contact our team:
Email: [email protected]
Postal Address: 25 Marlin Avenue, BURRINJUCK, AU 2582
